Dealer FAQ

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Joining Antiques Boutique

• Who can register as a seller (dealer) on Antiques Boutique?
• How can I join?

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Adding items

• How many items can I add?
• What kinds of items can I add to the website?
• Photography requirements and advice
• Can I add militaria items to Antiques Boutique?
• How do I add an item to the website?
• Which currencies can I add items in?
• Why can't I use POA and why must I specify a price or price range (guide price)?
• I need to add pictures smaller than 2,000 pixels
• Why does my item not appear on the latest items page?
• I've added an item / images / changed images / deleted images on my ph9 website manager, but the change isn't showing?
• What period of items / age of items can I add?
• I've added an item but it's not showing on the website?

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Importing all my items

• Can you import all my products for me?

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Categories

• How many categories can I add an item to?
• Can you add a category for me?

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Selling on Antiques Boutique

• Enquiries; what happens when somebody makes an enquiry?
• Do you take a commission?
• Can buyers pay for an item via Antiques Boutique?
• Are items vetted?
• Can I use the Antiques Boutique member logo?

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Monthly fee, pricing and billing

• Payment schedule / how & when payments are taken
• Can I pay my monthly fee by bank transfer, standing order, cash or cheque?
• Is there a minimum commitment?
• How do I sign up, and how/when do I set up payment?
• Can I pay yearly instead of monthly?
• Why have I received an email about two subscriptions / direct debits being set up?
• Can I have a VAT receipt / VAT invoice?
• Launch special offer for dealers signed up before 31st Oct 2021
• How do I re-join if I've cancelled my membership?

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Referral scheme - recommend us to other dealers for a discounted monthly fee

• What is your referral scheme?

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Websites for Antiques, Art & Vintage Dealers

• Do you provide websites for dealers?

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Updating my details

• How do I update my details (eg phone number, email, etc)?
• Logo requirements / can I upload a logo?

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Sold items

• How long do sold items stay on the site for?

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Latest items mailshot

• How often is the latest items mailshot sent out?
• Can I pick which of my items is included in the latest item mailshot?
• None of my items appeared in this weeks latest items mailshot. Why not?
• How many of my items are included in the latest items mailshot?

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API (for web developers only)

• General API information / who is the API for? API vs data import
• How does your API work? Where can I get documentation?
• What is an API?
• How much does it cost to use the API?

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Buyer info

• I have a question about buying on Antiques Boutique